Privacy Policy

Stay informed about how Humaitrix AI collects, stores, and uses your information when using our services. Learn more about your privacy rights and choices.

This Humaitrix AI Privacy Notice ("we", "us", or "our") describes how and why we may collect, store, use, and share your information when you use our services ("Services"), such as when you:

Visit our website at https://www.humaitrix.com or any of our sites with a link to this privacy notice.
Engage with us in other related ways, including sales, marketing, or events.

Do you have questions or concerns? This privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, do not use our Services. If you still have questions or concerns, please contact us at privacy@humaitrix.com.

SUMMARY

What personal information do we process? When you visit, use, or browse our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your data only when we have a valid legal reason. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information secure? We have organisational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to breach our security and collect, access, steal, or modify your information. Learn more about how we keep your information secure.
What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights about your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is to submit a data subject access request or contact us. We will consider and act on any request in accordance with applicable data protection laws.
Want to know more about what we do with our collected information? Review the full privacy notice.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information you voluntarily provide when you register for the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Names
Phone numbers
Mailing addresses

Sensitive information. We do not process sensitive information.

Payment data. If you make purchases, we may collect data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument. PayPal and Wix store all payment data. You can find the privacy notice link(s) here: https://www.paypal.com/myaccount/privacy/privacyhub and https://www.wix.com/about/privacy.The privacy notice link(s) is

Social media login data. We may offer you the option to register with us using your existing social media account details, such as Facebook, Twitter, or another social media account. If you choose to register this way, we will collect the information described in the section 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and manage our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and manage user accounts. We may process your information so you can create and log in to your account and keep it operational.
To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/provide user support. We may process your information to respond to your inquiries and resolve any potential issues you may have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To enable communications between users. We may process your information if you use any of our offerings to communicate with another user.
To save or protect the vital interests of an individual. We may process your information when necessary to save or protect the vital interests of an individual, such as to prevent harm.

3. ON WHAT LEGAL BASES DO WE PROCESS YOUR PERSONAL INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with regulations, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

Legal bases for processing your personal information:

Consent. We may process your information if you have permitted us (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Contract Performance. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request before entering into a contract with you.
Legal Obligations. We may process your information when we believe it is necessary to comply with our legal obligations, such as cooperating with a law enforcement or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information when we believe it is necessary to protect your vital interests or the vital interests of third parties, such as in situations involving potential threats to the security of any person.

If you are in Canada

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a particular purpose or in situations where your permission may be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally authorised by the applicable law to process your information without your consent, including, for example, situations, where the collection is clearly in the interest of an individual and consent, cannot be obtained promptly or for investigations and detection and prevention of fraud.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and with the following third parties.

Sharing of personal information:

Business Transfers. We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

5. HOW WE HANDLE YOUR SOCIAL MEDIA LOGINS?

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services allow you to register and log in using third-party social media account details (such as your Facebook or Twitter logins). When you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider. Still, it generally includes your name, email address, friend list, profile picture, and other information you decide to make public on that social media platform.

We will use the information we receive only for the purposes described in this privacy notice or otherwise clarified to you in the relevant Services. Please note that we do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend that you review the privacy notice to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their websites and apps.

6. HOW LONG DO WE RETAIN YOUR INFORMATION?

We will keep your personal information only for as long as it is necessary for the purposes set out in this privacy notice unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SECURE?

Our goal is to protect your personal information through organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and collect, access, steal, or modify your information improperly. While we do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not intentionally solicit data from or market to children under 18. By using the Services, you represent that you are at least 18 years old or the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you know of any data we may have collected from children under 18, please get in touch with us at privacy@humaitrix.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

You have certain rights under applicable data protection laws in some regions (such as EEA, UK, Switzerland, and Canada). These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv), where applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to processing your personal information. You can request such a request using the contact details provided below.

We will consider and act upon any request by applicable data protection laws.

Suppose you are in the EEA or UK and believe we are unlawfully processing your personal information. In that case, you also have the right to complain to your Member State's data protection authority or the UK data protection authority.

If you are in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

Withdrawal of your consent: If we rely on your consent to process your personal information, which may be expressed and implied depending on the applicable law, you can withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before your withdrawal nor, where applicable, will it affect the processing of your personal information conducted based on lawful processing grounds other than consent.

Opting out of receiving promotional and marketing communications: You can unsubscribe from our promotional and marketing communications at any time by clicking on the unsubscribe link in the emails we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages we send, or by contacting us using the details provided below. You will then be removed from the marketing lists. However, we may still need to communicate with you – for example, to send you service-related messages necessary for your account's administration and use, respond to service requests, or for other non-marketing purposes.

Account Information

If you wish to review or change your account information or close your account at any time, you can:

Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and comply with applicable legal requirements.

If you have any questions or comments about your privacy rights, please email us at privacy@humaitrix.com.

10. DO-NOT-TRACK CONTROLS

Most web browsers and some operating systems and mobile apps include a Do-Not-Track ('DNT') feature that you can activate to signal your privacy preference, not to have data about your online browsing activities monitored and collected. However, we need to respond to DNT signals or any other mechanism that automatically communicates your choice not to be tracked online, as there is no uniform technological standard. If an online tracking standard is adopted in the future, we will inform you about this practice in a revised version of this privacy notice.

11. DO RESIDENTS OF THE UNITED STATES HAVE SPECIFIC PRIVACY RIGHTS?

Summary: If you reside in Virginia, Utah, Connecticut, Colorado, or California, you have specific rights regarding access to your personal information.

What categories of personal information do we collect? We collect the following categories of personal information over the past twelve (12) months:

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

C. Characteristics of protected classifications under state or federal law

Gender and date of birth

D. Commercial information

Transaction information, purchase history, financial details, and payment information

E. Biometric information

Fingerprints and voiceprints

F. Internet or other similar network activity

Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements

G. Geolocation data

Device location

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video, or call recordings created in connection with our business activities

I. Professional or employment-related information

Business contact details to provide our services at an enterprise level or position, work history, and professional qualifications if you apply for a job with us

J. Education information

Student records and directory information

K. Inferences are drawn from collected personal information

Inferences drawn from any of the personal information collected above to create a profile or summary about, for example, an individual’s preferences and characteristics

L. Sensitive personal information

How do we use and share your personal information? Learn more about how we use your personal information in the 'HOW WE PROCESS YOUR INFORMATION?' section.

Will your information be shared with anyone else? We may disclose your personal information to our service providers under a written contract between us and each service provider. Learn more about how we disclose personal information in the 'WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION?' section.

We may use your personal information for our commercial purposes, such as conducting internal research for technological development and demonstration. This is not considered a “sale” of your personal information.

We have not disclosed, sold, or shared personal information to third parties for commercial or business purposes in the past 12 (twelve) months. We will not sell or share personal information belonging to visitors, users, and other site consumers in the future.

California Residents

Section 1798.83 of the California Civil Code, also known as the 'Shine The Light' law, permits our California users to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to us in writing using the contact information provided below.

If you are under 18, reside in California, and have a registered account with the Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request the removal of such data, please get in touch with us using the contact information provided below. Include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Services, but please be aware that the data may be partially or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice: This section applies only to California residents. You have the rights listed below under the California Consumer Privacy Act (CCPA).

The California Code of Regulations defines 'residents' as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

Rights of California Residents under the CCPA

Right to Information: You have the right to request information about collecting and using your personal information over the last 12 months.
Right to Access: You can request a copy of the personal information we collected about you in the last 12 months.
Right to Deletion: You have the right to request the deletion of your personal information collected or maintained by us.
Right to Non-Discrimination: Under the CCPA, you have the right not to be discriminated against for exercising your privacy rights.

How to Exercise Your Rights

To exercise the privacy rights described above, please submit a verifiable consumer request as explained in 'Contact Us'.

Confirmation of Verification Request

We will confirm your email address upon receipt of your request. This may take up to 10 days.

Response Time

We respond to privacy requests within 45 calendar days from confirming your request unless more time is needed, in which case we will notify you and explain the reason for the delay.

Verification of Request

We need to verify your identity before fulfilling your request. To do this, we will request sufficient information to confirm your identity, such as confirming information we have about you.

Maintaining Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you are under 18, you should not use or provide any information on our Services, including your name, address, telephone number, email address, or username you may use. If we learn that we have collected or received personal information from someone under 18 without verification of parental consent, we will take steps to remove that information promptly. If you believe we might have any information from or about a child under 18, please get in touch with us using the information provided.

Changes to Our Privacy Policy

We may update our Privacy Policy periodically. If we make material changes to how we treat your personal information, we will notify you through a notice on the website before the change takes effect. The revision date indicated at the beginning of this page will be updated and reflect the date of the most recent revision.

If you have questions or comments about this Privacy Policy and our privacy practices, please email us at the address provided.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Privacy Notice Update: We will update this notice as necessary to remain compliant with relevant laws.

We may periodically update this privacy notice. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice or directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, please email us at privacy@humaitrix.com or contact us by mail at:

Humaitrix AI,

Hamburg 20357,

Germany

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, amend that information, or delete it. To request a review, update, or deletion of your personal information, please complete and submit a data subject access request.

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